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"Title no longer exists at the WebService" Options · View
jojoc123
Posted: Friday, April 20, 2012 4:27:11 PM

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My collection on local machine is 8 titles more than my online collection, so i am reading every movie name 1 by 1 which is taking a very long time (2500 movies), to figure out which 8 titles arent online, and i just came across the first issue, "Bandits" (027616873859) which MM sais is no longer exists in the WebService. so 2 questions, why does it no longer exist in the web service, and when i sync the online collection shouldnt it tell me that that is one of the movies that isnt located in webservice so i wouldnt have to pull my hair out 1 by 1 trying to find which titles are no longer in webservice.

Thanks,
JoJo
lostinva
Posted: Friday, April 20, 2012 5:12:16 PM

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There is still a "027616873859" for United States in the database. Are you positive this is the one it says does not exist on the WebService?

Please go to that title, select "WebService", and then "View History". What do you see then?

If a title is deleted from the database, it is because we have determined that it's invalid, such as having a made up barcode and fake looking cover art.

My Movies Moderator
jojoc123
Posted: Friday, April 20, 2012 9:54:03 PM

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i am possitive this is the title, if i try to contribute it i get that error, and it is one of the titles missing from my online collection. see the attached picture of the error.

File Attachment(s):
Picture0002.jpg (783kb) downloaded 3 time(s).


lostinva
Posted: Friday, April 20, 2012 10:26:42 PM

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I don't know then. Maybe you had a duplicate that was deleted.

My Movies Moderator
jojoc123
Posted: Friday, April 20, 2012 11:50:53 PM

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do u have any idea how i can find the rest of the titles that have been deleted without going 1 by 1?
lostinva
Posted: Friday, April 20, 2012 11:56:27 PM

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If I am not mistaken, you should get an option to highlight those titles after synchronizing (WebService / Synchronize Online and Mobile Collection / Upload to Server). Before you do this, make sure you are displaying all groups and do not have any filters applied

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cubanblood
Posted: Sunday, April 22, 2012 1:25:15 AM
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I also have a tv serie that with the same issue. Spartacus: Gods of the Arena. When i try to add it manually it cant find it. It was there about a month or so ago and now it gone.

My Movies
jojoc123
Posted: Monday, April 23, 2012 8:22:14 PM

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lostinva i do not get that option
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