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Error when trying to play trailers on Windows Phone app Options · View
beccimania
Posted: Sunday, January 08, 2017 6:55:47 PM
Groups: Member

Joined: 12/19/2014
Posts: 1

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Hello,
I have an issue when I want to play trailers via the My Movies app on my Windows Phone.
When I select a title and click on the "play trailer button" the app is loading shortly and a pup up occurs which says
"no_video_urls_found".
The error occurs for all movies which I have stored in the app.

I am using the My Movies app in version 1.0.2.1 on Windows Phone 8.1 Update Nokia Lumia 630.
The trailer feature worked a while a go and some day it broke (Unfortunately I do not know, when exactly the feature stops working)

Can you please give me a hint why the error occurs and how I can fix it?

Thanks for you help.
binnerup
Posted: Sunday, January 08, 2017 7:40:33 PM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 45,010
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (52)
This is caused by a change in the access in the method YouTube videos are loaded in the app.

It unfortunately cannot be corrected, and will not be corrected - we are no longer developing on Windows Phone.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
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