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Error when contributing box set Options · View
hand_puppet
Posted: Wednesday, January 09, 2019 9:01:56 AM
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Joined: 8/14/2018
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Version 5.24 Windows 7 X64

I created a box set of Release United States Barcode: "191329065549".
But when I tried contributing the data I Got the error "Web Service Error - An error occured on the WebService when contributing your title"
I've attached a log file.

File Attachment(s):
log.txt (1,162kb) downloaded 0 time(s).


binnerup
Posted: Friday, January 11, 2019 8:48:05 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
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Location: Aarhus, Denmark

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I need for you to contact support@mymovies.dk on this, and then inform of a specific time you tried - the issue is there is some kind of error in your data, but to determine what, we need to look at a log on a service at a specific known time.

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mbarnstijn
Posted: Friday, January 11, 2019 3:29:05 PM
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@binnerup I know many computers have their time/date set inaccurately, but I think it should be possible to get a timestamp into the debug log that syncs with the web service ... since Collection Management needs an internet connection to function properly, just have it grab a timestamp from the online servers and spit that out into the debug file occasionally. The rest is just a bit of time arithmetic. Then all the log files produced after this change is introduced can be perfectly synchronized with the online service logs.

Just trying to be helpful by making more work for you! Laughing

--michael
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