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mikepiko
Posted: Friday, July 05, 2019 8:45:53 AM
Groups: Member

Joined: 3/7/2012
Posts: 1

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Rank based on contribution points and purchased points. Click to see details. (0)
Hey. Havent used it since a few Months.

It was crashing while syncing on my Galaxy S7 and now on my new Galaxy S10 as well.

It starts syncing and keeps crashing.

I was asked to send a report which i did yesterday evening.

Maybe you can have a look ?!

Best Regards

Mike
binnerup
Posted: Friday, July 05, 2019 7:12:59 PM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 46,682
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (130665)
Hi Mike,

If you are connected to wifi, can you disconnect from wifi and see if it makes a difference?

I ask because we have had a few users who have had trouble due to some device on their network.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
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