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moosejaw
Posted: Sunday, February 21, 2021 9:49:18 PM

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I have a new title (about 2 weeks old) that I scanned with the mobile app and was not found in the data base. I made the title in my collection filled out 90% of the data and submitted it. "Title was already found in database for selected country with that barcode" and the submission was rejected. I scanned it again with the mobile app and title was not found for my country. Is this Schrödinger's title? It exists and it doesn't exist at the same time? Photo of back cover included.

https://imgur.com/ksFrOnU

Edit: Image linking didn't work so I dropped in the URL for the Imgur.
moosejaw
Posted: Thursday, March 18, 2021 8:17:57 AM

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So no resolution on this title that won't scan in or show up in UPC code search but keeps saying the title is in the system when I try to add the title to the public database.

https://i.imgur.com/bWNNYjy.png

https://i.imgur.com/oMK9qLH.jpg
binnerup
Posted: Thursday, March 18, 2021 8:19:44 AM

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This is most likely because the existing title is marked as an adult title - in such case, it is not available in the mobile apps because we are not allowed to include such per the guidelines.

If you believe the title is incorrectly marked as adult, please post the barcode and I will check.

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moosejaw
Posted: Thursday, March 18, 2021 8:27:52 AM

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I have other adult titles that went through the mobile app no problems. I entered the bar code in the PC app and it won't show there either. But when I submit for addition the bar code is used.
binnerup
Posted: Thursday, March 18, 2021 8:29:50 AM

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If you have adult titles (porn) that is found on the mobile apps, then they are marked incorrectly, and should be reported.

We are very, very strict on this, and users who contribute adult titles without marking it as adult will be blocked from contributing - we do not want children to find porn titles by mistake.

But question is if this title is actually an adult title - it does look to be borderline.

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moosejaw
Posted: Thursday, March 18, 2021 8:30:37 AM

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The bar code in question 814456023199 . Sex World US released first week of February 2021.

Product page link https://vinegarsyndrome.com/collections/frontpage/products/sexworld-peekarama-uhd
moosejaw
Posted: Thursday, March 18, 2021 8:34:20 AM

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binnerup wrote:
If you have adult titles (porn) that is found on the mobile apps, then they are marked incorrectly, and should be reported.

We are very, very strict on this, and users who contribute adult titles without marking it as adult will be blocked from contributing - we do not want children to find porn titles by mistake.

But question is if this title is actually an adult title - it does look to be borderline.


Yes, this is adult title and I am trying to submit it as an adult title. The others are all marked as adult and they scanned and identified on the mobile app so there may be a problem there.
binnerup
Posted: Thursday, March 18, 2021 8:38:15 AM

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Ok, so..

- You cannot add titles that are marked adult in the service from any of our apps distributed on the Apple or Google stores.
- You can on Windows, if you go to settings and set up parental controls.
- You cannot contribute your title, because the title already exist, you just cannot see it from the mobile apps, but you can search for it on Windows and add (after setting up parental controls).

If you have other titles you believe is adult titles, please post the barcodes here, or report it using the report incorrect data function - we do not want a situation where children by mistake can lookup adult titles because they are not marked correct.

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moosejaw
Posted: Thursday, March 18, 2021 8:41:34 AM

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binnerup wrote:
Ok, so..

- You cannot add titles that are marked adult in the service from any of our apps distributed on the Apple or Google stores.
- You can on Windows, if you go to settings and set up parental controls.
- You cannot contribute your title, because the title already exist, you just cannot see it from the mobile apps, but you can search for it on Windows and add (after setting up parental controls).

If you have other titles you believe is adult titles, please post the barcodes here, or report it using the report incorrect data function - we do not want a situation where children by mistake can lookup adult titles because they are not marked correct.


I have no parental controls enabled on Windows. The bar code does not show up on title searches in Windows. When I submit it as new to the database I get the error that the bar code already exists in that country, submission denied.
binnerup
Posted: Thursday, March 18, 2021 8:50:38 AM

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Indeed - you are NOT seeing the title in the search results because you have NOT set up parental controls which is required to see adult titles.

You are NOT allowed to contribute the title, because it already exist - you just cannot locate it in a search until you have set up parental controls.

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moosejaw
Posted: Thursday, March 18, 2021 8:57:01 AM

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binnerup wrote:
Indeed - you are NOT seeing the title in the search results because you have NOT set up parental controls which is required to see adult titles.

You are NOT allowed to contribute the title, because it already exist - you just cannot locate it in a search until you have set up parental controls.


This is the first adult title in my collection that did not show up in a search and I have a lot. Yes the other titles were marked as adult next to the ratings drop down. How did those others slip through? I even updated a few of them, without parental controls enabled.
binnerup
Posted: Thursday, March 18, 2021 8:58:04 AM

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moosejaw
Posted: Thursday, March 18, 2021 9:38:22 AM

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binnerup wrote:
This should not be possible - do you know how you located them, and on which platform?


I started using the ios app exclusively for adding titles about 5 months ago. Prior to that I used the windows app and a web cam to scan bar codes.

Blu Ray added through ios and just scanned in there:
814456022727 (I added the flag, updated title and it doesn't show up on ios bar code scan now)


Blu Rays added through the ios app and now don't show up because the flag was already added in Windows:

814456023090
814456022246

I have eight DVD's that I used windows to add over 4-10 years ago without parental controls. These are all flagged now and do not scan in the ios app.

I have 10 Tinto Brass movies that I personally would flag adult but the UK ratings system says 18+. These still show up in ios app.

I would always enter/check the adult flag on adult titles and updated the data . I never scanned them again so i didn't know about the filter until today.

I would say that a lot of adult titles are not getting flagged properly when first put in the database. This is the first new title I have submitted in 10 years, every other title has already existed and all I ever do is update data (and now hi resolution scans).

Thanks again for the help and correcting my misunderstanding of the app's functionality.

/cheers
binnerup
Posted: Thursday, March 18, 2021 9:47:55 AM

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I think the important thing to notice here is the difference between an 18+ title, and a direct porn title - the adult marker is for porn specifically.

Perhaps the titles here are not specifically "porn enough" to have been marked as adult titles.

What we do not want is pornography on the covers, but I can be a bit unsure without doing more checks if these titles actually are porn or not.

When the covers do not contain pornographic photos, it is not that big of a problem - but a huge problem would be if the apps ignored the setting, which does not seem to be the case.

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dayabol
Posted: Wednesday, March 31, 2021 6:13:18 AM
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Same problem here with the title with barcode 8421394400641. I have contacted with support via mail 5 times with no response: this title is not porn, is a 1976 classic by Nagisa Oshima marked as +18, but not porn. Can you check this out please?

EDIT: In fact, all the versions of this title (of other countries) are perfectly visible ( https://i.ibb.co/mNvqn67/senses.png ).
binnerup
Posted: Tuesday, April 6, 2021 11:21:12 AM

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binnerup
Posted: Tuesday, April 6, 2021 11:22:22 AM

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