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"There was a problem storing data into the internal database - Synchronization aborted" - Options · View
mbarnstijn
Posted: Thursday, June 23, 2022 2:11:49 AM
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It sounds like you're hitting a maximum attachment size limit, so zipping it should do the trick?

--michael
jrw78
Posted: Thursday, June 23, 2022 6:39:05 PM
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Thanks, i will try zipping the log file and attaching that.

File Attachment(s):
log.rar (680kb) downloaded 0 time(s).


jrw78
Posted: Saturday, June 25, 2022 7:11:07 PM
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Zipped log file is attached to previous message.
jrw78
Posted: Wednesday, June 29, 2022 5:10:43 PM
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Haven't heard anything in a few days. Is a zipped log file okay? That is the only way i am able to attach it.

File Attachment(s):
log.rar (232kb) downloaded 0 time(s).


jrw78
Posted: Saturday, July 2, 2022 5:35:47 AM
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Since i haven't heard anything in over a week i thought i would try following your instruction again.

i uninstalled the software, ran the clean tool, reinstalled the software then restored from the service, and about halfway through restoration i got the error message once again. It is able to restore about half of the more than 6000 titles i have in my collection, stopping most of the way through M.

i will attempt to attach the log file to this post. If it is too large i will zip the file but hopefully i can just attach it as is.

Please help!

File Attachment(s):
log.txt (912kb) downloaded 0 time(s).


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