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Trying to reinstall My Movies (and have tried with 5.25 and 5.30 previously), but I get an error message: "The installer detected a prior database instance, but could not read the version of the database server. If you continue to receive this message, contact us on support@mymovies.dk." Well, I got the message with 5.41 as well. I'm pretty sure I previously deleted every folder related to My Movies and still received the same error. I'm completely lost on what to do here.
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Joined: 12/12/2018 Posts: 34 Location: Berlin, Germany
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Did you try using the Clean Tool to completely uninstall SQL information? https://kb.mymovies.dk/KnowledgebaseArticle50036.aspx My Movie Collection
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I didn't know there was one, so no.
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I've now tried it and get this error: "The installer detected a My Movies database instance, but could not read the version of the database server."
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 Groups: Administration
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Joined: 2/1/2005 Posts: 49,069 Location: Aarhus, Denmark
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binnerup wrote:Try uninstalling the SQL server manually from control panel. I've tried, I'm getting error messages trying to do that as well...
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 49,069 Location: Aarhus, Denmark
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binnerup wrote:Can you post a screenshot please? Of which part?
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 Groups: Administration
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binnerup wrote:The error message when manually uninstalling... I managed to get past the first one and since have uninstalled the driver mentioned, but the second one remains and can't be bypassed. 
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After uninstalling everything that would uninstall, I still get the first error mentioned when trying to install both My Movies and the Clean tool.
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 49,069 Location: Aarhus, Denmark
Rank:
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