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New update bricked the app. Options · View
jekyl
Posted: Thursday, November 10, 2022 9:16:23 PM

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I'm sure you guys already know. But I figured I'd report anyway, just in case. But after the newest update, which I just did now, the app is not working. Any time you try to open it, it doesn't even try to load. It just crashes. This is happening for a friend of mine as well, so I don't think it's just me.
binnerup
Posted: Thursday, November 10, 2022 9:39:05 PM

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binnerup
Posted: Thursday, November 10, 2022 9:41:16 PM

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jekyl
Posted: Thursday, November 10, 2022 9:43:30 PM

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I just did that. It literally just finished adding it and the resync that takes a couple hours because of the size of my collection. I did that to fix the list issue, but then it said I needed to update. And the update bricked it.

But okay. I'll do it again and report back when it's done.
binnerup
Posted: Thursday, November 10, 2022 9:45:50 PM

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Ok - please do, as it does indicate that the issue could be due to database upgrading.

I know it takes a long time.

Please update us if the app opens and let you start to sync.

We get crash logs in the Play Store Console, but it takes many hours, typically around 12 before we see them, so it is difficult to determine what is the reason.

All we can see is that it is not a general thing, as there are clients running the pre release 6.

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jekyl
Posted: Thursday, November 10, 2022 9:49:44 PM

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Okay. Just uninstalled and reinstalled. Looks like it's working. It's syncing everything now.

I can report back whenever it's finished to see if it's crashing in any other way.
binnerup
Posted: Thursday, November 10, 2022 9:51:06 PM

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jekyl
Posted: Friday, November 11, 2022 4:07:17 AM

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Okay, it's working again. But something is still wrong with the lists. I keep getting this error now, even I try to update a list

File Attachment(s):
Screenshot_20221110_220439_My Movies.jpg (706kb) downloaded 5 time(s).


jekyl
Posted: Friday, November 11, 2022 6:46:40 AM

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Also, edit list is not showing up for all lists.
binnerup
Posted: Friday, November 11, 2022 10:26:10 AM

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jekyl
Posted: Friday, November 11, 2022 11:34:35 AM

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Yes. I've created 4 lists so far. Jason, Chucky, Godzilla and A24. The only one I have the option to edit is the A24 one.
binnerup
Posted: Friday, November 11, 2022 12:11:02 PM

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Ok - I believe it may have a relation to the save to database.

A follow up question - was these lists created before or after the sync?

(It should sync the "own creation" info on sync), but it could sound like the db issue causes it to not update correct.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
jekyl
Posted: Friday, November 11, 2022 1:34:40 PM

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They were all created before the sync. Except the Jason one. That was created after the sync.
binnerup
Posted: Friday, November 11, 2022 2:22:05 PM

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jekyl
Posted: Saturday, November 12, 2022 11:04:52 AM

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To further clarify, I am actually able to edit my lists on mobile. It's just on tablet there is no edit option.
binnerup
Posted: Saturday, November 12, 2022 10:56:42 PM

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binnerup
Posted: Monday, November 14, 2022 7:46:03 AM

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