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Posted: Sunday, October 30, 2022 8:39:44 PM
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Joined: 2/9/2009
Posts: 32

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A significant number of titles in my collection have lost their online location on my NAS's and are now showing as offline.
I am assuming this is because over the years I have had to replace an NAS every so often.
I have assigned mapped drive letters to my folders on my NAS's and I would just folders the folder to the new NAS and
then map it to the same drive letter it had on the previous NAS. I think this process might have caused the problem. Some
titles survived the migration with their online folder info, and others seem to have lost the link and are now offline..
I don't look forward to having to go through my library one by one and find the offline titles and then fill in the mapped drive
in for the titles showing as offline.
I am wondering what would happen if I just did an import from the folders which contained a combination of offline and online
Would it just see the existing titles and do nothing since they already exist and not add the online information? Would it create a bunch of duplicates?
Would it populate the online location information to the titles that are currently offline?
Hope I am making sense in describing my problem. I'm just trying to find a way to do this that isn't a manual one by one search
and repair which would take hours.
Any suggestions would be appreciated.
Posted: Tuesday, January 10, 2023 10:26:00 PM
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Joined: 1/24/2018
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Hey, did you get this sorted?
Any hint appreciated
Posted: Wednesday, January 11, 2023 6:10:01 PM
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Joined: 12/26/2010
Posts: 452

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My Movies Collection Management does NOT support mapped network drives. Local drives, or fully qualified network addresses (e.g. \\myserver\myshare\myfolder...) are the only supported file storage location methods.

MMCM uses background processes to update meta data, and those use a different login than your personal login to Windows. So a manual update of metadata might work, but any background processes won't have access to the mapped network drive for your login, and they will fail.

That's why MMCM has a method for entering the credentials required for network share access.

I'm not at my desktop at the moment, or I would point you directly to the correct menu items needed to provide credentials. Perhaps another user will do that for you.

Posted: Thursday, January 12, 2023 9:30:13 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 49,429
Location: Aarhus, Denmark

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The software should warn you on mapped drives if you attempt to use them.

But if titles are added from monitoring, and the titles disappear, they will be removed, just like they were automatically added by monitoring.

If they are manually added or added through import, they will be set offline.

Essential is to use full UNC paths, and never network rives - Michael explains very well why - the background processes runs in a Windows service, and a Windows service runs under a different user account - mapped drives are user specific.

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