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Groups: Member
Joined: 7/16/2018
Posts: 22
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Please, this is the third time in 2 years I am posting this error. You cannot add upcoming titles to the database with an iOS device.
Of course I could send you screenshots of the error messages (again), but I guess you know the issue by now.
When will this be fixed?
Thank you.
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Groups: Member
Joined: 7/16/2018
Posts: 22
Rank:
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Still, this has not changed.
One cannot contibute a new title to the database from an iOS device. I have just tried again with a fresh installed new iPhone + My Movies App.
I have had this error for almost 3 years now: this is *never* going to be addressed?
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Groups: Administration
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Joined: 2/1/2005
Posts: 49,437
Location: Aarhus, Denmark
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Groups: Member
Joined: 7/16/2018
Posts: 22
Rank:
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Ok, i will attach 4 screenshots. The first two are „everything looks fine, contributing now“ (no extra pictures, no extra message). Screens 3 + 4 are two error messages shortly after another. Did not have to click „ok“ on the first error message, the second one just pops up as well. It has been like this with all titles Ive been wanting to add to the database with an iOS device, for years now. File Attachment(s):
 02A13363-38A0-4CB3-8FD1-1CFE164A3C65.jpeg (339kb) downloaded 6 time(s).
401D20F9-97CF-4298-8447-7889E4D7B684.jpeg (198kb) downloaded 5 time(s).
3E412F73-AC02-49E2-9865-936E32868D4D.jpeg (184kb) downloaded 6 time(s).
08FBF3BE-5A21-4A3D-85E4-26F42DC40FB7.jpeg (178kb) downloaded 6 time(s).
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,437
Location: Aarhus, Denmark
Rank:
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Ok - based on that message, there is a back-end error likely due to some specific data. This means that it is not a general thing, but likely something specific on the profile. I added some logging on the service for your account - please reproduce the issue, and post when you did, with time and time zone.
Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.Having a problem? Searching our Knowledge Base is always the first step.How can I produce a log file in My Movies for Windows?How can I fully uninstall My Movies for Windows
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Groups: Member
Joined: 7/16/2018
Posts: 22
Rank:
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Done! Tried and failed again, just now, 08:10 Berlin Time Zone.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,437
Location: Aarhus, Denmark
Rank:
(158248)
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Groups: Member
Joined: 7/16/2018
Posts: 22
Rank:
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Its in „Details“, see screenshot. The disc is a U.K. release. File Attachment(s):
2CABB0E5-95EB-417B-B37E-0352297A7180.jpeg (427kb) downloaded 7 time(s).
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,437
Location: Aarhus, Denmark
Rank:
(158248)
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Groups: Member
Joined: 7/16/2018
Posts: 22
Rank:
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if you need someone to TestFlight a beta build: Id be willing to do so
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,437
Location: Aarhus, Denmark
Rank:
(158248)
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