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dark80
Posted: Tuesday, November 22, 2022 1:02:23 PM
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Hi all,

I'm trying to create a movie collection and I can't upload the poster,
I always get the message "the image type is invalid" (same for background images).
I've read the guide but I can't figure out where I'm wrong, since if I use the same image as a movie poster it's accepted.
Can anyone tell me what the image should look like?
johnnyicemaker
Posted: Tuesday, November 22, 2022 10:40:09 PM

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Location: Maple Valley, Washington

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+1

I had the same issue last night trying to contribute 2 different Collection Posters. File format is correct and dimensions (aspect ratio) are per guidelines, but I got the same error message. Not sure what is happening.

Running Windows 5.41 PR 5.
binnerup
Posted: Wednesday, November 23, 2022 4:53:49 PM

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dark80
Posted: Wednesday, November 23, 2022 7:00:48 PM
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First time doing this, I hope it's right

File Attachment(s):
My Movies.rar (4kb) downloaded 5 time(s).


binnerup
Posted: Wednesday, November 23, 2022 10:38:56 PM

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dark80
Posted: Thursday, November 24, 2022 8:09:59 AM
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Zip here

File Attachment(s):
Log.zip (4kb) downloaded 3 time(s).


johnnyicemaker
Posted: Tuesday, January 10, 2023 7:41:45 PM

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Location: Maple Valley, Washington

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Bumping this to the top of the list. I am still having this problem contributing Collection Posters.

Still getting the error message "the image type is invalid". Just created a new collection that was accepted in the system and tried to contribute artwork and got the message again.

Running Windows 5.41 PR5

I can provide a log file if needed, but this issue never seemed to be resolved the first time around.
johnnyicemaker
Posted: Tuesday, February 7, 2023 5:25:25 PM

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Joined: 1/11/2012
Posts: 322
Location: Maple Valley, Washington

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Bumping this to the top of the list. I am still having this problem contributing Collection Posters.

Still getting the error message "the image type is invalid".

Running Windows 5.41 PR5
johnnyicemaker
Posted: Friday, March 17, 2023 9:57:43 PM

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Joined: 1/11/2012
Posts: 322
Location: Maple Valley, Washington

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Rank based on contribution points and purchased points. Click to see details. (72129)
Bumping this again to the top of the list. Still not working and getting same error message.
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