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Trailer functionality not working for specific title Options · View
revdbrink
Posted: Sunday, January 05, 2020 11:33:17 PM
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Pre release 8

When I tried to play the trailer for movie with barcode 5412370880291 country the Netherlands (Lucy)
I got the YouTube error "video not available"
But the same YouTube ID works in the current MyMovies 2 version.
binnerup
Posted: Sunday, January 19, 2020 9:52:24 AM

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Our team have tried to make some adjustments on PR10, but we are not sure if it changes anything as we cannot reproduce.

Can you check what current status is on PR10? Thanks.

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kompletter name:frodo beutlin
Posted: Sunday, January 19, 2020 5:58:44 PM

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I tested it. The trailer will be reproduced in the Dutch language setting, in original English. The German trailer didn't work. I exchanged for another. Both are now running. Topic can be closed

Tablett Acer B3-A50 10.1 Inch. Android 8.1.0 My Movies Pro 2.27 Built 8 / My Movie 3.00 Pre Release 19
Phone Sony Xperia Z5 Dual (E6633) Android 7.1.1 My Movies Pro 2.27 Built 8 / My Movie 3.00 Pre Release 19
Acer G6 Predator Intel Core i7-6700K, 4.0 GHz Quad-Core, RAM 32 GB DDR4, 512GB SSD & 1TB HDD 7200 U/min SATA, NVIDIA GeForce GTX 980, Win 10 Home. My Movies 5.25
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revdbrink
Posted: Sunday, January 19, 2020 11:19:55 PM
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I tested it with version 11 but this trailer still doesn't work.

Also do I have other problems with playing the trailer.
See an other topic.
I don't see the video.
binnerup
Posted: Tuesday, January 21, 2020 8:44:26 AM

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binnerup
Posted: Thursday, January 23, 2020 8:35:15 AM

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revdbrink
Posted: Thursday, January 23, 2020 10:37:50 PM
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Sorry stil doesn't work
revdbrink
Posted: Monday, February 03, 2020 12:28:16 PM
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Still doesn't work in version 14
binnerup
Posted: Monday, February 03, 2020 6:41:43 PM

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revdbrink
Posted: Monday, February 03, 2020 9:48:09 PM
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Always fails to load for this title.

And the same movie (trailerid) does work in version 2.27 build 8
binnerup
Posted: Tuesday, February 04, 2020 8:10:26 AM

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It is quite strange - we will continue to try to determine why.

It can be that the video is marked to not be allowed on mobile, and the API v2 uses does not honor that, but then it should detect it and mention it.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
binnerup
Posted: Wednesday, February 12, 2020 5:47:26 AM

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revdbrink
Posted: Thursday, February 13, 2020 12:12:26 PM
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I tested with Pr 15 but still no luck
binnerup
Posted: Sunday, February 16, 2020 8:38:55 AM

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revdbrink
Posted: Sunday, February 16, 2020 11:14:26 PM
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The trail period is expired so I see only 50 items and this one is not available anymore in the current beta version.
binnerup
Posted: Monday, February 17, 2020 7:33:00 AM

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binnerup
Posted: Friday, February 21, 2020 8:59:38 AM

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revdbrink
Posted: Sunday, February 23, 2020 4:19:55 PM
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With pr19 it's resolved for this title and for all other titels, great!
You can close this topic
binnerup
Posted: Sunday, February 23, 2020 8:28:20 PM

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