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Trailer functionality not working for Samsung s10 Options · View
revdbrink
Posted: Sunday, January 12, 2020 5:00:10 PM
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Tested with pre release 9.

Playing a trailer on a Galaxy S10 doesn't work correct for most of the movies.
Some works just fine directly, all times.
For others I directly see the more movies bar (see attached screenshot) and I only hear the sound.
Also when I switch the app the sound continues.
And 1 of 10 times he play the trailer correct.

On my Samsung tablet it works correct for all trailers.

File Attachment(s):
Screenshot_20200112-164139_My Movies.jpg (590kb) downloaded 4 time(s).


binnerup
Posted: Sunday, January 19, 2020 9:52:20 AM

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Our team have tried to make some adjustments on PR10, but we are not sure if it changes anything as we cannot reproduce.

Can you check what current status is on PR10? Thanks.

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revdbrink
Posted: Sunday, January 19, 2020 11:21:33 PM
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No difference at all with version 11.
Still doesn't work fine at all.
binnerup
Posted: Tuesday, January 21, 2020 8:44:18 AM

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revdbrink
Posted: Thursday, January 23, 2020 10:35:49 PM
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Sorry the trailer also doesn't work with pre release 12.
I tested the same movie from my collection in my current 2.27 version and there no problems playing it.

File Attachment(s):
Screenshot_20200123-223301_My Movies Pro.jpg (412kb) downloaded 3 time(s).

revdbrink attached the following image(s):
Screenshot_20200123-223233_My Movies.jpg

binnerup
Posted: Monday, February 03, 2020 9:21:07 AM

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These trailers are still giving issues - within a few hours, there is a pre release 14, where some adjustments have been made, but we are not sure if it fixes it - can you check?

And, our team asks if this is consistent with this title every time, or random?

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revdbrink
Posted: Monday, February 03, 2020 12:34:09 PM
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Most of the trailers works but
- most comes direct with an overlay "more movies" but you can click it away and watch the trailer. Sometimes when I watch the same trailer no overlay is showed.
- topic "Trailer functionality not working for specific title" stil not works
- on back press after watching a trailer sometimes the sound continues
- on back press after watching a trailer the loader keep loading endless, no list presentation

binnerup
Posted: Wednesday, February 12, 2020 5:47:43 AM

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revdbrink
Posted: Thursday, February 13, 2020 12:14:16 PM
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I tested with Pr 15 but still I got the same, unexpected, behavior as the previous versions
binnerup
Posted: Sunday, February 16, 2020 8:39:52 AM

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binnerup
Posted: Friday, February 21, 2020 8:59:18 AM

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revdbrink
Posted: Sunday, February 23, 2020 4:21:03 PM
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Yessss, It's resolved for all titels.
You can close this topic.
binnerup
Posted: Sunday, February 23, 2020 8:28:58 PM

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