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I'm running MyMovies 5.40 on a Windows 7 desktop. For awhile now my movie collection list has not been showing up on the desktop program. I have un-installed and reinstalled the program (installed using the client & server option). When I add a new movie title by typing in the barcode, it adds it to the number in the bottom banner/toolbar section as the number increases (at the bottom it shows Disc Titles: 3855 Movies: 1 (2285) TV Series: 299 (367) TV Episodes: 36 (4790), etc.), but nothing shows in the top section under the "Movie Collections" portion. The TV Series portion shows up fine. Also, when I add a new movie using the desktop program, it does show up on my online collection. I do have MyMovies 5.40 installed on a laptop/notebook and when opening that it does show the movies under "All Elements" however I don't have that button on the desktop install. The only buttons (the ones in the bottom left corner) I have are TV Series and Movie Collections ... on the laptop/notebook install I have the following button options "All Elements", "Disc Titles", "Movies", "TV Series", "Movie Collections" Not sure what is going on... anyone have any idea?? Here's the screenshots for the desktop install: https://drive.google.com/drive/folders/1pFtyrel7r-OJSwwt_yNIyV05d25qXdgk?usp=sharing
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I have a similar problem but perhaps my movies are no longer showing up because my "button" for them is missing. ScreenshotI have 1080p resolution so not sure why it is missing. -Aaron
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Groups: Administration
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aaronklijn wrote:I have a similar problem but perhaps my movies are no longer showing up because my "button" for them is missing. ScreenshotI have 1080p resolution so not sure why it is missing. -Aaron This looks like a Window that once where displayed on a higher resolution screen, and then the screen became smaller, and the Window is still big - try to drag it smaller from the left top, then move it.
Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.Having a problem? Searching our Knowledge Base is always the first step.How can I produce a log file in My Movies for Windows?How can I fully uninstall My Movies for Windows
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Thanks for the support. My monitor resolution max is 1080. No matter how much I click and drag, I can't resolve it. I tried to rotate my screen as well with no luck. RotatedI've also tried an uninstall/reinstall with no luck. Any other ideas? Thanks.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
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binnerup wrote:This is not it, no - please uninstall, use our clean tool, then re-install. How do you uninstall and clean to re-install without losing your movie database ... I don't want to re-enter around 2,000 movie titles (not counting the TV series)??
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binnerup wrote:This is not it, no - please uninstall, use our clean tool, then re-install. Attaching my log files here. It's only showing the "TV Series" and "Movie Collections" buttons ... not showing a "Movies" button. File Attachment(s):
 My Movies Log.zip (848kb) downloaded 2 time(s).
jthorpe attached the following image(s):
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