Groups: Member
Joined: 3/28/2022 Posts: 17
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(13771)
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"How can I ensure that when adding a new disc title, the complete and most up-to-date version is downloaded from the server?
I have encountered a recurring issue (five times now) where I add a film box set via the app, but it isn't recognized or displayed as a box set. Consequently, I’ve spent hours using the Windows version—manually scanning about 10 discs, scanning covers, and typing in descriptions—only to receive the following error message when trying to contribute:
'You cannot contribute this title as it represents a box set in your collection, that is different from the one found on the server...'
This indicates that a box set already exists on the server, but for some reason, it isn't being downloaded or updated correctly on my end. Why is this happening? What am I doing wrong, and how can I force the app to pull the existing server data?"
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 50,347 Location: Aarhus, Denmark
Rank:
(3139)
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Groups: Member
Joined: 3/28/2022 Posts: 17
Rank:
(13771)
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No these titles are older boxsets. For example I added the "Fassbinder" box set (4006680079288) last year in November by scanning the barcode with the app. It was not displayed as a box set although it already was a box set on the server since 2019. I don't know why.
At least in the Windows version, you used to be able to select "Update title from server" or something similar. I can't find that option anymore, though. So I don't think there's any way to do it anymore.
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 50,347 Location: Aarhus, Denmark
Rank:
(3139)
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