Welcome Guest Search | Active Topics | Members | Log In | Register

Synchronize stopped working Options · View
theanimalad
Posted: Tuesday, August 11, 2026 9:12:03 PM
Groups: Member

Joined: 8/22/2024
Posts: 2

Rank:
Rank based on contribution points and purchased points. Click to see details. (933)
A couple of days ago synchronize stopped working and I can't add new titles to my collection. I get error "The online service could not currently be contacted. Please try again later." This has been happening for at least 3 days now (maybe more).
fdavis71
Posted: Tuesday, August 11, 2026 11:32:17 PM

Groups: Member

Joined: 2/17/2011
Posts: 380
Location: The Sunshine State, U.S.A.

Rank:
Rank based on contribution points and purchased points. Click to see details. (3832)
Gotta love that mandatory sync model that was adopted with My Movies v5 and above. The software resides on your local computer as does your local database, yet you can't add new titles unless they can actively be mirrored in real-time to some online server. You know, for your convenience. Hope it starts working for you soon. I just added a dozen titles to my database, but I'm on My Movies v4.07, the last version of My Movies that can be used completely offline, no syncing required.

My DVD/Blu-ray Collection
Home Theater Gallery
binnerup
Posted: Wednesday, August 12, 2026 7:16:44 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,467
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (3167)
binnerup
Posted: Wednesday, August 12, 2026 7:17:25 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,467
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (3167)
fdavis71 wrote:
Gotta love that mandatory sync model that was adopted with My Movies v5 and above. The software resides on your local computer as does your local database, yet you can't add new titles unless they can actively be mirrored in real-time to some online server. You know, for your convenience. Hope it starts working for you soon. I just added a dozen titles to my database, but I'm on My Movies v4.07, the last version of My Movies that can be used completely offline, no syncing required.


This actually could be what kills version 4 as well, when hitting one of the profiles that uses one of the new added languages.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
theanimalad
Posted: Wednesday, August 12, 2026 6:25:13 PM
Groups: Member

Joined: 8/22/2024
Posts: 2

Rank:
Rank based on contribution points and purchased points. Click to see details. (933)
binnerup wrote:
This unfortunately have been an unforeseen issue after adding support for more languages in the service.

Please try this version, which will add the support:

https://www.mymovies.dk/media/My%20Movies%20for%20Windows%205.44%20Pre%20Release%203.zip

We are considering if there are ways we can handle for older clients.



This seems to have fixed it for me, thanks.
deprongmori
Posted: Wednesday, August 12, 2026 11:07:12 PM
Groups: Member

Joined: 8/10/2014
Posts: 467

Rank:
Rank based on contribution points and purchased points. Click to see details. (91706)
binnerup wrote:
This unfortunately have been an unforeseen issue after adding support for more languages in the service.

Please try this version, which will add the support:

https://www.mymovies.dk/media/My%20Movies%20for%20Windows%205.44%20Pre%20Release%203.zip

We are considering if there are ways we can handle for older clients.

Are there any release notes for this release, even if incomplete?

I'd like to see if any of the bugs I've reported have been addressed and to test. Thanks!
binnerup
Posted: Saturday, August 15, 2026 9:10:27 PM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,467
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (3167)
deprongmori wrote:
I'd like to see if any of the bugs I've reported have been addressed and to test. Thanks!


These have not been worked on with this release - this is only to provide a quick fix on the sync issue.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
Users browsing this topic
guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS

Powered by Yet Another Forum.net version 1.9.0 (NET v4.0) - 10/10/2006
Copyright © 2003-2006 Yet Another Forum.net. All rights reserved.