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Alienette
Posted: Wednesday, September 23, 2026 2:07:20 PM
Groups: Member

Joined: 9/19/2026
Posts: 4

Rank:
Rank based on contribution points and purchased points. Click to see details. (48)
Hello

I'm sorry, but I haven't been able to get answers to my questions by contacting support via email at info@mymovies.dk and contact@mymovies.dk. There has been no response.

I also wrote to a forum administrator, but received no reply.

Is the app dead? I want to purchase a subscription, but I'm having an issue with my account.

Could someone from My Movies please contact me?

Thanks
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binnerup
Posted: Wednesday, September 23, 2026 2:12:59 PM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,515
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (3202)
All emails to support have been answered at this point.

Please write again, and post here when you have, then I will check if we have received it.
Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
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binnerup
Posted: Wednesday, September 23, 2026 2:13:52 PM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,515
Location: Aarhus, Denmark

Rank:
Rank based on contribution points and purchased points. Click to see details. (3202)
I have searched our inbox for emails from the email attached to the account you are writing from here, and we do not have any emails from that address.
Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows
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Alienette
Posted: Wednesday, September 23, 2026 5:22:41 PM
Groups: Member

Joined: 9/19/2026
Posts: 4

Rank:
Rank based on contribution points and purchased points. Click to see details. (48)
A new email have sent again now.

I send a email on "contact" the last saturday at 3:27 pm and an another on "info" at the same time.
I send a email on the both adress this monday at 7:12 pm
I send on your Inbox at lundi 21 septembre 2026 19:14:52

I don't now :(
I hope you receive this email
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