My Movies - Forum

Welcome Guest

Search | Active Topics | Members | Log In | Register

My Movies » My Movies for Windows » Support » Cover dimensions

Cover dimensions

Options · View

Previous Topic · Next Topic

Alienette

Posted: Friday, October 2, 2026 8:50:03 AM

Groups: Member

Joined: 9/19/2026
Posts: 8

Rank:

(680)

Hello,

I have a lot of special box sets. I tried uploading the cover art, but it was rejected due to the file size.

How can I resolve this issue? I use promotional photos from the internet to show the contents of the box sets.

For example:

Thanks

binnerup

Posted: Friday, October 2, 2026 9:51:27 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,544
Location: Aarhus, Denmark

Rank:

(3226)

The dialogs to check cover size is requests to check - you can accept that your covers do not meet standard size.

It basically asks you to check it - it is not saying you cannot contribute them.

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

How can I produce a log file in My Movies for Windows?

How can I fully uninstall My Movies for Windows

Alienette

Posted: Friday, October 2, 2026 4:46:17 PM

Groups: Member

Joined: 9/19/2026
Posts: 8

Rank:

(680)

binnerup wrote:

The dialogs to check cover size is requests to check - you can accept that your covers do not meet standard size.

It basically asks you to check it - it is not saying you cannot contribute them.

And yet, my contribution for Alien AVP Predator was rejected!

I didn't include a back cover because there's nothing on it—just a black background.
It does say in the mail: "In the rare cases where the physical cover differs in size between the front and back, reply to this email to contact the moderator, who can help you resubmit your covers."
That’s what I did, but I haven't heard anything back."

Should I try again or just wait?

binnerup

Posted: Sunday, October 4, 2026 7:11:54 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 50,544
Location: Aarhus, Denmark

Rank:

(3226)

Alienette wrote:

And yet, my contribution for Alien AVP Predator was rejected!

The rejection is another thing - it has no relation to the mentioned dialog.

The e-mail you receive on a rejection tells you why it was rejected - and, the email also writes that if you do not feel that your report is handled as you expected it to, you should contact support@mymovies.dk.

Please do, and write that you have not gotten a reply to your email - we need the email to see who handled it, please also forward the email you did not get a reply to.

Users browsing this topic

guest

Forum Jump

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.