Groups: Member
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If I make my choice of Groups in Preferences/Customization, then close the Preferences window, the selection appears properly in the UI. However, after a few restarts, the Groups revert back to the default selection.
I'm having this issue on two different Macs (macOS 26 and 27), and never had this issue before with My Movies 2.
Any ideas?
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 50,583 Location: Aarhus, Denmark
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Can I get you to attempt to click synchronise before making the changes and ensure you get an already synchronised message? Then see if it still occurs. Unlike prior versions, version 3 is syncing these informations to the service, and the likely issue is that this is not correctly done. Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.Having a problem? Searching our Knowledge Base is always the first step.How can I produce a log file in My Movies for Windows?How can I fully uninstall My Movies for Windows
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Groups: Member
Joined: 10/22/2018 Posts: 4
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binnerup wrote:Can I get you to attempt to click synchronise before making the changes and ensure you get an already synchronised message?
Then see if it still occurs.
Unlike prior versions, version 3 is syncing these informations to the service, and the likely issue is that this is not correctly done. I've just tried that but unfortunately it still reverted back. I just noticed that the groups reverted back after I clicked on the "Add Title" button. This seems to happen automatically and reliably. Are you able to reproduce?
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