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Groups: Member
Joined: 4/26/2012
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Location: Toronto
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Any time I try to add any kind of backdrop from the Android version the app just crashes. It happens every time.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,413
Location: Aarhus, Denmark
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
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No. It's on a Samsung note 20 ultra. And it's the same size files I've always ever used. Nothing has changed on my end.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,413
Location: Aarhus, Denmark
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Groups: Member
Joined: 4/26/2012
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Location: Toronto
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There have been a couple phone OS updates over the part few weeks, but nothing since the last time this was working properly and now.
I did notice that today there is ANOTHER OS update to my phone. I'll do that now, see if it changes anything.
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Groups: Member
Joined: 4/26/2012
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Location: Toronto
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Okay, just did the phone update, and nope. The app is still behaving in the same way. Crashes every time I try to add a backdrop.
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
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I even just deleted the app again and did a fresh install, and it's still doing the same thing.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,413
Location: Aarhus, Denmark
Rank:
(158246)
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
Rank:
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It's actually gotten worse. Not only is it behaving in the same way, but now it's crashing every time I leave the app.
If the app is running in the background, It will crash every time I come back to it.
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
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I did the update and gave it a few days of use to see if it would solve the issue, but this issue still persists.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,413
Location: Aarhus, Denmark
Rank:
(158246)
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
Rank:
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Okay. doing that now.
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Groups: Member
Joined: 4/26/2012
Posts: 260
Location: Toronto
Rank:
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I just wanted to post an update. Since the latest update a couple days, it seems that adding backdrops works again. Thank you for looking into this.
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Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005
Posts: 49,413
Location: Aarhus, Denmark
Rank:
(158246)
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