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Groups: Member
Joined: 1/27/2011 Posts: 2
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Hi All,
Since today afternoon, I try to connect to the my movie online Servers but the Connection Failed every time. It happens on the log on.
I reinstalled the app and deleted the folder on the sdcard to generate a new config. Connection Failed again.
I got full HSDPA so this isn't the issue.
Kind regards
nivi
Edit:
I use the pro Version of the My Movies App.
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 Groups: Member
Joined: 1/25/2011 Posts: 12 Location: Budapest, Hungary
Rank:
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Yea, me too ! I thought I was going crazy, so glad someone else has reported it too. Logging on via the web pages is working (obviously), and access using the My Movies Collection Management application is fine too.
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Groups: Member
Joined: 1/9/2011 Posts: 25
Rank:
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Same problem here.
I couldn't connect with my PC either....
Error Message: My Movies could not connect to the database on the local server. This could be due to a database being detached without being correctly attached again during backup. My Movies can attempt to attach its database - would you to try this now?
After Im pressing YES this error message appears:
My Movies could not connect to the database server. The server may not be running, or My Movies was not installed correct. The programm can not continue.
But the programm runs fine yesterday....
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Groups: Member
Joined: 8/7/2010 Posts: 1
Rank:
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we have the same issue:
- Pro version - Android 2.2 - Wildfire
Network is fine - other aps are communicating
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Groups: Member
Joined: 1/28/2011 Posts: 2 Location: DE
Rank:
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Same here.
Desire,2.2
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 Groups: Administration
, Member, Moderator
Joined: 7/18/2007 Posts: 3,930 Location: Virginia
Rank:
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Same here... Motorola DROID. I suspect it is not our phones because they were all working perfectly fine previously and there has not been any recent updates to the app on the Android Market. Server issue of some sort most likely. We'll have to wait for Brian to comment to really know what's going on.
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 Groups: Member
Joined: 11/18/2006 Posts: 253
Rank:
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same problem on my nexus one with 2.2.2 can not connect to server
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Groups: Member
Joined: 10/1/2010 Posts: 1
Rank:
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Same deal herw. Tried logging in/synchronize and get cannot connect to server message. I've tried from my HTC Desire and Samsung Galaxy Tab...no dice. I need to log some borrowed out movies!
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Groups: Member
Joined: 1/8/2011 Posts: 19
Rank:
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same here...
Version pro on HTC Desire.
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Groups: Member
Joined: 1/28/2011 Posts: 2 Location: DE
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Groups: Member
Joined: 1/9/2008 Posts: 301 Location: UK
Rank:
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smack23 wrote:Same problem here.
I couldn't connect with my PC either....
Error Message: My Movies could not connect to the database on the local server. This could be due to a database being detached without being correctly attached again during backup. My Movies can attempt to attach its database - would you to try this now?
After Im pressing YES this error message appears:
My Movies could not connect to the database server. The server may not be running, or My Movies was not installed correct. The programm can not continue.
But the programm runs fine yesterday.... This is a different problem to do with Collection Management. I had this a while back. Search the forums or check my previous posts for a solution.
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Groups: Member
Joined: 1/9/2008 Posts: 301 Location: UK
Rank:
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It's only been 24 hours, most of which are out of work time. Not every company can afford the luxuries of 24/7 support. Heck, I get worse support on software I've spent much, much more on. I did read somewhere about planned server upgrades, but can't remember where. Hopefully will be resolved soon.
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Groups: Member
Joined: 1/21/2011 Posts: 4
Rank:
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Same issue here :-( But I guess that it will be solved a.s.a.p.....:-)
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 Groups: Member
Joined: 4/6/2010 Posts: 1,741 Location: Austin, Tx
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same problem here as well. FYI: I concede that i may give incorrect feedback, but I will try to be accurate as possible Window Server Details Windows Server 2012 Stndrd R2 + ESS: ASROCK 970 Extreme, AMD FX-8300 8Core, 32GB DDR3-1600, 60TB Storage, My Movies for Essential Server 5.25 Pr1 My Movies Settings RedFox AnyDVD (AutoUpdate Enabled): LifeTime License Virtual Clone Drive: 5.4.8.0 Converter Primary Profile: 10. M4V - Universal High - 1080p, 5.1 and 2.0 Audio Converter Secondary Profile: Disabled DVD Format: VIDEO_TS Folders Blu-Ray: ISO Mobile Devices Apple iPadPro 9.7: My Movies for IPad 3.xApple iPhone 13 Plus: My Movies for iPad/iPhone 3.x Apple TV Apple TV 2 64GB Apple TV 2 32GB Apple TV 4K 64GB Plex Monitors the Converted Folder My Collection* Installing and/or using AnyDVD is illegal in some countries. Users are themselves responsible for complying with local law when installing and using AnyDVD.
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 Groups: Administration
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Joined: 2/1/2005 Posts: 50,367 Location: Aarhus, Denmark
Rank:
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 Groups: Administration
, Windows RT/8 Discussion Group
Joined: 2/1/2005 Posts: 50,367 Location: Aarhus, Denmark
Rank:
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It has been discovered that Android have problems with the new SSL certificate which is 2048 bit encryption, istead of 1024 bit as the prior one was. We have temporary changed the service to use the prior certificate, and will have a new one re-issued with 1024 bit encryption instead. I am sorry for the trouble this have given. Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.Having a problem? Searching our Knowledge Base is always the first step.How can I produce a log file in My Movies for Windows?How can I fully uninstall My Movies for Windows
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Groups: Member
Joined: 1/27/2011 Posts: 2
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Works perfect again.
Thanks for the quick support.
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 Groups: Member
Joined: 11/18/2006 Posts: 253
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yep working as always thanks Brian!
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Groups: Member
Joined: 1/9/2011 Posts: 25
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Thanks...
Excellent service...
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 Groups: Member
Joined: 2/1/2011 Posts: 1 Location: Spain
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Hello everybody!!
I have the same problem. When I try to connect to the online Servers I recive the next message:
"Connection Failed: The device could not connect to the online servers".
Thanks.
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